Technical support

When purchasing software licenses, the organization automatically receives a package of technical support services provided by Dainova.

Our technical support services include:

• Placing requests on vendor incident management portal;
• Finding out the details of the request and providing the client with recommendations;
• Remote (by phone or e-mail), and in some cases face-to-face incident communication;
• Providing with products technical documentation and manuals;
• Providing with information about new releases, as well as product new functionality

Our team supports either local or global companies and has unique technical skills and knowledge work with BPM software. Our services have already helped many companies save time and money the most effective use of BPM software products. For our clients we create extended technical support program or product centric consulting services.

Our extended technical support (product centric consulting) services include:

• Download and installation new releases BPM Software;
• BPM software product centric consulting;
• Personal product success manager;
• Personal service engineer;
• Mentoring.

If you have any questions, please contact us via contact form or by phone.